❓ FAQ

Yes, the service is completely free.

Each email can only be associated with one club. If you manage multiple centers, use different emails for each.

From the login page, click "Forgot password?". You'll receive an email with a link to reset it.

Check your spam folder. If you can't find the email, from the waiting page you can click "Resend verification email".

Currently no. The email is your unique identifier. Contact support for special cases.

Go to "Players" from the menu. You can add them one by one with "New player" or import them in bulk from Excel/CSV.

First name, last name and gender are required. Level (2-7), preferred side and hand (right/left) are optional but useful for automatic team generation.

Download the Excel template from the players page, fill it with data and upload it. The system automatically recognizes columns and shows you a preview before importing.

Yes! In the player edit page there's a "Players to avoid" section. The team generation algorithm will take this into account.

It indicates the player has incomplete data (e.g. imported quickly without level or side). You can complete the data by editing the player.

Yes, you can edit name, date and organizational parameters. If you've already generated teams or groups, some options will be locked to avoid inconsistencies.

Archived tournaments are moved to a separate tab. You can always restore them. Archiving doesn't delete any data.

Yes! Every tournament page has a "Print" button that generates a PDF optimized for A4 printing.

Yes! On every tournament page (groups, bracket, giro padel, rodeo) you'll find the "📡 Share LIVE" button. It opens a QR code you can print or project, and a link to share on WhatsApp. Participants see standings, results and brackets updated automatically every 30 seconds, with no registration or login required.

The Champions format is inspired by the Champions League. Teams are divided into 4 skill tiers. Each team plays 4 matches (one per tier) in a single league. The overall standings determine who qualifies for the knockout bracket (quarter-finals, semi-finals, final). A home and away option (8 matches per team) is also available for multi-day tournaments. Tier assignment can be automatic (by level) or manual.

The algorithm considers:

• Each player's preferred side (right/left/flexible)
• If the player is left-handed (automatically goes to the right)
• Indicated players to avoid
• Level to create balanced teams

In padel, left-handers typically play on the right to have their forehand in the center of the court. The system automatically applies this rule.

Yes! On the teams page you can both generate automatically and create teams by hand by selecting two players.

In Giro Padel and Formula Rodeo, one will rest each round. In brackets, BYEs are used (automatic advances to the next round).

Yes, you can delete individual teams and recreate new ones, or regenerate everything from scratch.

On the tournament page (groups/bracket/giro/rodeo), each match has fields to enter the score. Save to update standings and advance winners.

Yes! As soon as you save a result, the group standings or individual standings (Formula Rodeo) recalculates automatically.

Yes, when you enter a match result, the winner is automatically placed in the next match.

Yes. We don't collect sensitive data (health, religion, orientation, etc.). Data is only accessible from your account and is not shared with third parties.

Yes, you can export the player list to Excel at any time from the players page.

You can delete your account by clicking the 🗑️ icon next to the Logout button in the header. You'll be asked to confirm with your password. Warning: all your club data (players, tournaments, results) will be permanently deleted.

Italian, English and Spanish. You can change language by clicking the flags 🇮🇹 🇬🇧 🇪🇸 in the header.

Yes, menus, buttons, messages and instructions are translated. Your data (player names, tournaments) remains as you entered it.

Try reloading the page (F5). If the problem persists, clear your browser cache or try a different browser.

Use the 👎 button below any page or contact support describing the problem and steps to reproduce it.

Yes, the interface is responsive and works on smartphones and tablets. For optimal experience we recommend a screen of at least 5 inches.